1. VISITING HOURS FOR SUITE, PRIVATE, SEMI-PRIVATE AND WARD ROOMS ARE FROM 9:00 A.M. TO 9:00 P.M. ONLY.

2. FOR YOUR CHILDREN’S SAKE AND THAT OF YOUR PATIENT, CHILDREN WHO ARE SEVEN (7) YEARS OF AGE AND BELOW, WILL NOT BE ALLOWED TO VISIT FRIENDS AND RELATIVES WHO ARE ADMITTED IN THE HOSPITAL.

3. YOUR MEALS ARE PRESCRIBED BY YOUR ATTENDING PHYSICIAN AND ARE SERVED ON THE FOLLOWING SCHEDULE:

• BREAKFAST = 06:30 AM TO 07:30 AM • LUNCH = 11:30 AM TO 12:30 PM • SUPPER = 06:30 PM TO 07:30 PM

KINDLY CONSUME YOUR MEALS AS SOON AS THESE ARE DELIVERED SO THESE WILL NOT GET COLD.

TRAYS WILL BE COLLECTED AN HOUR THEREAFTER.

4. PLEASE TAKE CARE OF YOUR VALUABLES. THE HOSPITAL WILL NOT BE LIABLE FOR LOSS OF YOUR PERSONAL VALUABLES SUCH AS CASH, CELL PHONES, JEWELRY, ETC., INSIDE YOUR ROOM OR WITHIN THE HOSPITAL PREMISES.

5. RATES FOR THE PERSONAL USE OF ANY OF THE FOLLOWING ELECTRICAL AND ELECTRONIC APPLIANCES AND GADGETS:

A. AIRPOT - P150.00 PER DAY

B. VCD/DVD PLAYER, LAPTOP AN DRADIO/CASSETTE - P100.00 PER DAY C. CELL PHONE CHARGER - P 50.00 PER DAY

SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

6. OFFICIAL CHECK-OUT TIME IS 2:00PM; BEYOND 2:00PM ADDITIONAL FEE FOR THE ROOM WILL BE CHARGED.

7. UPON DISCHARGE:

A. YOUR ATTENDING PHYSICIAN WILL GIVE THE WRITTEN ORDER FOR YOUR DISCHARGE.

B. THE NURSE-IN-CHARGE AND AUDIT CLERK WILL REVIEW ALL CHARGES INCURRED DURING YOUR ENTIRE CONFINEMENT PERIOD AND WILL PERSONALLY SUBMIT YOUR CHART TO THE BILLING SECTION FOR PROCESSING OF YOUR STATEMENT OF ACCOUNT.

C. FOR CASH PAYING PATIENTS, PLEASE ALLOW THE BILLING SECTION TO PREPARE YOUR STATEMENT OF ACCOUNT, 1 TO 2 HOURS AFTER YOUR CHART HAS BEEN SUBMITTED BY THE NURSE-IN-CHARGE.

D. FOR HMO PATIENTS, PLEASE WAIT FOR YOUR RESPECTIVE HEALTH INSURANCE PROVIDER TO FAX THE LETTER OF AUTHORITY (LOA) INDICATING SPECIFIC SERVICES THAT WOULD BE COVERED.

E. TO AVOID ANY INCONVENIENCE UPON YOUR DISCHARGE, WE WOULD HIGHLY ADVISE THAT YOU SUBMIT ALL THE NECESSARY REQUIREMENTS, I.E., COMPLETELY AND PROPERLY FILLED-UP AND SIGNED PHILHEALTH FORM NO. 1 AND OTHER RELATED DOCUMENTS, A DAY AFTER ADMISSION OR PRIOR TO YOUR DISCHARGE.

F. KINDLY SETTLE YOUR ACCOUNTS AT THE CASHIER’S OFFICE AT THE GROUND FLOOR AS SOON AS YOU HAVE RECEIVED YOUR STATEMENT OF ACCOUNT, AND ASK FOR YOUR CLEARANCE SLIP AFTER YOU HAVE MADE YOUR PAYMENT.

G. HOSPITAL BILLS AND PROFESSIONAL FEES MUST BE PAID IN CASH OR THRU ACCREDITED CREDIT CARDS (FOR HOSPITAL BILLS ONLY). WE ARE SORRY THAT WE DO NOT ACCEPT CHECK PAYMENTS.

H. FOR HMO AND COMPANY ARRANGEMENTS, PLEASE SEE ANY OF THE FOLLOWING PERSONNEL AT THE INDUSTRIAL MEDICINE DEPARTMENT LOCATED AT THE MEDICAL ARTS BUILDING (MAB) 2:

a. MRS. ROWENA L. MERCADO

b. MRS. SHE M. OPULENCIA

8. IN SEMI-PRIVATE AND WARD ROOMS, ONLY ONE (1) WATCHER IS ALLOWED TO STAY WITH THE PATIENT. PLEASE SECURE YOUR WATCHER’S INDENTIFICATION CARD (I.D.) AT THE SECURITY GUARD.

9. PLEASE SEGREGATE AND DISPOSE YOUR WASTE PROPERLY.

10. SILENCE MUST BE OBSERVED AT ALL TIMES.

11. BEFORE YOU LEAVE, KINDLY TAKE TIME TO FILL UP THE SURVEY FORM WHICH THE NURSE-IN-CHARGE WILL PROVIDE YOU, FOR ANY COMMENT, OR SUGGESTION YOU MAY WANT THE MANAGEMENT TO KNOW AND EVENTUALLY IMPLEMENT, TO IMPROVE HOSPITAL SERVICE.

 

THANK YOU VERY MUCH FOR YOUR CONTINUED TRUST AND PATRONAGE. WE ASSURE YOU WE WILL DO OUR BEST TO MAKE YOU COMFORTABLE AND SAFE DURING YOUR CONFINEMENT HERE. MOST OF ALL, WE PRAY FOR YOUR EARLY RECOVERY.

 

CDH MANAGEMENT